Oregon Insurance Online Registration FAQs

• Enter you ID and Password
  Your ID is “OR” followed by your Social Security Number. For example: OR123456789.

  Your password is your Social Security Number. Once your enter your ID and Password click “LOG-IN.”

  Please Note: If your ID and Password are not recognized by the system, please contact the Oregon Insurance Division at 503-947-7981 for additional information.

• Update Your Account
  Provide your telephone number on the “Additional Information Required” page. This information is needed in case we need to contact you. Select “Continue” after the update has been made. You will receive a security information prompt; click “YES” to continue.
• Enter Your School Code (only!)
  You need to look-up your school code and enter in the “School Code” field. A listing of codes is provided for your convenience. After you enter your school code you will receive a security information prompt; click “YES” to continue so you can choose your test. Then you’ll be ready to select a test and testing location.

In order to make an online reservation you will need to be able to make a payment by credit card. You need to know the name of the test you will be taking. The candidate handbook is a good resource of specific requirements.

1. Just log-in. Your log-in ID is already set up (OR123456789 format; see FAQ: How do I log-in and register?)
2. Select the Sponsor (OR Insurance)
3. Update information with your telephone number
4. You’ll see a confirmation screen and then you just “continue”
5. Update information with your school code (list of choices provided)
6. Select a test (from the dropdown menu)
7. Select a test center (page will refresh)
8. Select a date and time (page will refresh)
9. Review your shopping cart
10. Pay for the exam (required at time of exam registration)
11. Print receipt and receive an email confirmation

PREVIEW: THE ENTIRE REGISTRATION PROCESS (shows the screens)

The Register page will provide you with a listing of available exams. Select your test and then click “Continue.” Contact the Oregon Insurance Division at 503-947-7981 for additional information if your preferred exam does not appear as a choice. Once you make a selection, the next screen helps you select a test center. The screen will automatically refresh after each choice.

Please see Technical Advice FAQs.

To cancel a test and receive a refund on your credit card, you must cancel at least 72 hours before your exam appointment. Exceptions to this policy may be made due to documented illness, injury, or death of a family member.

To review or change or cancel an existing registration you must log-in to Promissor’s registration/test delivery Web site. Then select “View Schedule” to see your scheduled tests.

To cancel or reschedule an exam just follow the instructions.

• Technical issue? Please complete the Technical Assistance Request Form.
• Customer Service issue? Please complete the Contact Customer Service Form.