Wisconsin Nurse Aides
This page contains specific information about Wisconsin Nurse Aides testing. This is the place to find information about testing, licensing and certification, and related support services. All links labeled “(pdf)” require you to have Adobe Reader installed on your computer.
For technical help, or to contact us by email, visit the Contact Us page. To speak with a customer service representative about scheduling an examination, reservations, or testing, please call the American Red Cross at 1-866-257-5424. For questions regarding the registry, contact Pearson VUE's Customer Service Department at 1-877-329-8760.
Special Exam Requests and Services
Pearson VUE certifies that it complies with the provisions of the Americans with Disabilities Act. A nurse aide candidate who has a disability may request special arrangements for testing. This request should be made as soon as it is known that a special accommodation will be needed, and before a candidate applies for testing with the American Red Cross.
Special Accommodations requests require the approval of ARC, the Office of Caregiver Quality (OCQ), and Pearson VUE. All requests must be approved in advance so the evaluator can be made aware of the exact accommodation that is needed.
The request must state the specific type of help the nurse aide candidate needs, and how the accommodation will help the candidate test. The accommodation cannot change the examination in any way. The candidate must provide documented proof of the need for the special accommodation by: the candidate's health care provider, Individual Education Plan (IEP), or Division of Vocational Rehabilitation's Individual Plan for Employment. Requests for Special Accommodations should be sent to:
Office of Caregiver Quality
PO Box 2969
Madison, WI 53701
Please note that you do NOT need ADA approval to take the Oral Examination.
The special accommodation may be approved as requested, with adjustments to the original request, or denied. The candidate will receive written notification of the decision. If approved, ARC will schedule the nurse aide candidate for testing and will advise the Nurse Aide Evaluator of the Special Accommodations needed.